how to return clothes at Forever 21 for a REFUND! (not just store credit)

#stylemeweekly, casual, how-to, outfits, style, winter

  1. Kristina says:

    Say whaaaaa, I didn’t know you could return F21 stuff for cash! Thanks for the tip 🙂

    Kristina does the Internets

    • madelinewp says:

      I can’t believe I didn’t share it earlier! haha

    • Tatum Lane (sadbutcute) says:

      i think its unfair that you can only get your money back if you shop online…. I made a purchase in- store 12/22/2016 and needed to return it on 12/23/2016…. I was only offered store redint. It shouldn’t matter rather it was in – store or online. If you return the item in a timely fashion and its unworn and tags are in place a guest should be able to have their money returned…. NOT HAPPY

  2. Kate Lately says:

    That necklace!! Where on earth did you find that?! It’s so gorgeous!!

    http://www.katelately.com

  3. Clare says:

    Well, this is a gamechanger for sure. I’ve definitely been following that pin on pinterest that is of that “tales of a former F21 employee” that’s been circulating. I guess I’m going to consider F21 again!

    Clare
    Understated Classics

  4. Mai T. says:

    Lovely wedges! I wish we had Forever21 shop here in my home town.

  5. Tara says:

    You look so cute, I love the vest and your stripes!

  6. Brooke says:

    I never knew that!! One time I tried to take back a dress that was damaged, I mean like I took it home and it had a hole in it and they wouldn’t budge on their policy. I was so mad!! I will have to remember this tip for later. Thanks a bunch for featuring Erica!

    Brooke
    pumps and push-ups

  7. Wanda Tracey says:

    You look very fashionable and so naturally beautiful.I would never have thought to wear a cute vest like that with a dress.Love the wedges from Forever 21!

  8. Judith Asuncion says:

    Does this only apply for online purchase?

  9. Amy Ann says:

    I love this look! Your sock and bootie combo is great. I love that they are a wedge. I have discovered that about F21 returns. It still doesn’t make sense to me why I can’t return an online purchase in store. I usually just shop in store rather than online because I never know.

    Amy Ann
    The Real Arnolds

  10. Ashley Bree Perez says:

    This is great to know! Thanks for sharing 🙂 love your outfit by the way!

  11. Christine says:

    I haven’t bought anything online from Forever 21 so I only knew about their store credit policy for in store purchases. Thank you for sharing about this refund option!

  12. Leah says:

    I would love to return something I bought from an online order but you have are responsible for the return shipping 🙁

  13. Julie says:

    Hey girly! I was wondering if you knew the address to the warehouse? I bought some things there and i want to return them & do you know how mucH shipping costs?

    • madelinewp says:

      It should have an address on the return label in the box. But if not their LA distribution center is 3880 N Mission Rd, Los Angeles, CA 90031
      you are responsible for the return shipping on your own (only downside) but at least you get some money back

  14. Missy says:

    You will play hell actually getting one cent back from Forever21. Believe me, I’ve been through the whole nightmare. I will never shop there again! Online OR in their cheap, cluttered, stores!

  15. Carmen says:

    They still have a bad return policy compared to other stores.

    I bought 2 sizes of a bralette maybe 2-3 months ago. I intended to go to my local store to return it, but once I got to the register, I realized accidentally brought the wrong receipt for this item. But the girl at the register told me that I couldn’t return it anyway even if I had the receipt because it was “lingerie”.

    That’s funny, I only saw”final sale” in red next to all the panties on the site. If I had seen the “final sale” for this particular item, I wouldn’t have bought 2 sizes to see which one fits better. I went home kind of confused. Then a couple weeks later I found the receipt and it really didn’t say “FINAL SALE” like all the panties do. I called CS and argued with the manager for 30 minutes to try to get her to cover the return shipping (seeing as how I can’t return it to the store) to return it, but she wouldn’t budge. And a week later, I see the return policy updated on their website to specifically say that “SELECT” lingerie can’t be returned. Which means that I could have returned the bralette the first time.

    So they pretty much robbed me.

    Thanks F21. ;[

    • madelinewp says:

      Yes, their return policy is definitely one of the worst – hence why I really don’t shop there. I’ll stop in once in a while and maybe pick up a blouse, but otherwise its not worth it. Sorry that experience was so bad for you!

      • Missy says:

        It’s their loss. And, from all I have read online, there are many MANY more customers like me who will NEVER shop there again. It was the first time I ever bought anything from them and the last. Thank you so much for the kind words 🙂

  16. Emma says:

    I want to return my items but lost the packaging with the warehouse address. Im from ireland so can someone tell me the address to return it to? Will that work?

  17. Wolfgang says:

    I did a video about forever21 return policy . They are crooks I won’t shop there anymore .

  18. Marilyn says:

    If you purchase your items using a Discover card …they have a Policy called Return Guarantee where they credit the amount charged back to your account after you notify them that the merchant wouldn’t accept your return. This is a Super Benefit of having a major credit card that stands behind their customers! This applies to purchases made in the store.

  19. Lauren says:

    I just bought a cropped top in-store the other day from a last chance to buy rack. The items on these racks are still full price and the cropped up top wasn’t cheap. Yet I’m only going after realising now as I was trying it on that a chain strap on it had been damaged before I bought it. Is there anything I can do?

  20. martina says:

    your bare skin looks very beautifull in the cold winter snow. absolut erotic!! love
    Martina

  21. B.P. says:

    what makes you freezing like this? love? hotness? or just freezing for pleasure?

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